Important information from Bespoke Garden Accessories

Find out everything you need to know about our products, from safety guidelines and care instructions to ordering and delivery. We're committed to providing clear information and exceptional service every step of the way.

 Safety disclaimers

All equipment is handmade using C24 graded timber and treated to BS 8417 (Use Class 3) for outdoor use. Items are designed with smooth edges and stable construction; however, no guarantee is given that the product is risk free.

The school/setting is fully responsible for: – Supervising children at all times during use – Completing regular safety checks before each session – Ensuring the item is used appropriately and within EYFS guidance – Removing the item from use immediately if any damage, instability or wear is identified.

Outdoor timber products naturally weather and require ongoing maintenance. The school/setting must carry out routine inspections, tightening of fixings, re-treating timber, and any repairs necessary to maintain safe use.

By accepting delivery/installation, the school/setting acknowledges responsibility for continued safety, maintenance and supervision.

Items are supplied in good condition at the point of delivery/installation.

 

INSTALLATION DISCLAIMER

Where installation is provided, the item is installed securely at the time of delivery.

After installation, the school/setting is responsible for all ongoing checks, supervision and maintenance.

Any movement, wear, weathering or damage after installation must be addressed by the setting before further use.

SUPPLY‑ONLY DISCLAIMER

**For supply‑only orders, installation, anchoring and safety checks are the full responsibility of the school/setting.

The product must not be used until the setting has confirmed it is safely installed, stable, and suitable for EYFS use.

No liability is accepted for incorrect installation, misuse, lack of supervision, or failure to maintain the item.**

How to order your bespoke creation

Ordering your custom garden accessory is simple. Just send us an email with your ideas, requirements, and any specific details for your project. We'll get back to you to discuss your vision, provide a quote, and guide you through the design and build process.

We work closely with you to ensure your bespoke piece perfectly fits your space, purpose, and budget, from initial concept to final delivery.

Care and maintenance guide for longevity

To maintain safe use, the school/setting must:

  • Inspect the item before each session.
  • Tighten all fixings monthly.
  • Re-treat timber annually.
  • Check for rot, cracks or instability.
  • Remove the item from use immediately if any defect is found.

Outdoor timber will weather, expand and contract. This is normal and requires routine care.

Annual maintenance steps (every 12 months)

  1. Full safety inspection:
    • Check all joints, screws, bolts, brackets, hinges and fixings for movement or loosening.
    • Tighten everything and replace any fixings showing rust, bending or wear.
    • Look for wobble in frames, posts, balance beams, mud kitchens, climbing units, etc.
    • Inspect for splinters, cracks, rot, or soft spots in the timber.
  2. Deep clean:
    • Scrub surfaces with warm soapy water to remove algae, dirt, mould and grime.
    • Rinse thoroughly and allow the wood to dry fully before applying any treatments.
    • For sensory tables or mud kitchens, clean trays, sinks, pipes and access.

Ensuring safety and durability in every build

All products are constructed from C24 graded timber and treated to BS 8417 (Use Class 3) for outdoor environments. Designs follow low-risk principles suitable for EYFS outdoor learning.

Schools and settings are responsible for supervision, daily checks and ongoing maintenance. Outdoor timber naturally weathers and requires routine care to remain safe.

By purchasing or accepting installation, the setting acknowledges responsibility for safe use, inspection and upkeep of the equipment.

The purchasing organisation accepts full responsibility for:

  • Risk assessment and safe deployment.
  • Daily and periodic inspections.
  • Supervision of children.
  • Maintenance, repairs and removal from use if required.

No liability is accepted for damage, misuse, environmental deterioration or failure to maintain the equipment in accordance with recommended practice.